Products and services creating the difference for needs of customers

• Innovative products and high service quality
• Privileged solutions designed specifically for customer needs
• Smart business processes creating the difference in customer satisfaction
• High competence, experience and execution capacity
• Extensive and productive service network
• Customer relations management offering quick and effective solutions

Continuity of smart and privileged services with technological infrastructure investments

• Continuously developing unique technological infrastructure
• Fast, productive and effective hardware and software solutions, a first in the sector, developed with full integration philosophy

Competent human resources orientedness

• Applications increasing competence and productivity of human resources
• Human resources policies focused on employee satisfaction
• Performance based objective assessment

Sustainable growth and profitability

• Sustainable and profitable growth focused on main fields of business
• Strong asset quality
• Developed assessment and measurement infrastructure
• Proactive control system and effective risk management

Efficiency in resource management

• Effective and efficient use of capital
• Appropriate funding ability through high credibility
• Extensive resource and product diversity
• Maturity and risk management fit to assets