İŞ LEASING OFFERS CUSTOMIZED FINANCIAL SOLUTIONS ALIGNED WITH EVOLVING TRENDS.
Services
Having defined customer satisfaction as its primary goal, İş Leasing delivers customized, flexible and high quality leasing solutions to its customers with its team made up of expert professionals.
İş Leasing believes that the successful results it has attained in the sector despite intense competition is directly correlated with the ability to respond to customer expectations and differentiating service delivery capability. Below are some of the advantages the Company enjoys owing to the financial, technological and logistical resources at its disposal:
- Nationwide presence secured through branches organized all over Turkey and through İşbank branches,
- Ability to provide affordable financing costs,
- Privileged customized solutions aligned with evolving trends, and
- Cooperations established with vendors.
İş Leasing focuses on producing alternative solutions that suit its customers’ financial structures, are aligned with their cash cycles, and will increase their profitability in short and long-term.
Transforming efficient and productive business strategies into successful performance results also in 2016, İş Leasing constantly kept working to offer the financial leasing product to a more extensive customer base, and continued to take place among the most preferred companies for leasing transactions.
İŞ LEASING EFFECTIVELY MANAGES THE RISK DISTRIBUTION OF ITS PORTFOLIO THANKS TO ADVANCED RISK MANAGEMENT SYSTEMS IN PLACE AND ESTABLISHED RISK CULTURE.
PORTFOLIO AND RISK APPROACH OF İŞ LEASING IS BUILT ON SUSTAINABLE BALANCE.
Portfolio
For İş Leasing, risk management is one of the foundation stones of growth and development. Providing financing support to various sectors, the Company distributes risks over different sectors in a balanced manner, and keeps an optimum portfolio at a sustainable composition.
İş Leasing effectively manages the risk distribution of its portfolio thanks to advanced risk management systems in place and established risk culture. Securing broad geographical coverage and sectoral diversity in its customer portfolio thanks to its extensive service network across Turkey, the Company is also noted for its non-performing loans ratio that is below the sector’s average.
Having attained 17% rise in the number of customers serviced and 14% in the number of transactions in 2016, İş Leasing regularly includes new establishments in its portfolio with its differentiating services; along this line, leased equipment span over a broad range, while securing product diversity.
İŞ FAKTORING, AN SUBSIDIARY OF İŞ LEASING, CARRIED ON WITH ITS SUSTAINABLE GROWTH IN 2016.
İş Faktoring
İş Faktoring was incorporated in 1993 as an associate of İşbank. Possessing a broad customer base composed of companies from diverse sectors, İş Faktoring delivers factoring service in domestic and international markets in financing, guarantee and collection areas via its Head Office and four branches operating in Ankara, Gebze, Adana and Bursa. İş Faktoring has been a member of Factors Chain International (FCI), the most important international factoring initiative in the world, since its incorporation. This membership allows the company to support its customers’ international factoring transactions with an extensive correspondent network.
One of the top three players in its sector, İş Faktoring carried on with its sustainable growth in 2016. The company’s total factoring receivables reached TL 2.9 billion as at 31 December 2016, and positively decoupled from its peers in terms of credit growth, profitability and NPL performance.
Having ended 2016 posting TL 9.2 billion in turnover, and TL 3 billion in total assets, İş Faktoring booked a net profit of TL 33 million.
In its rating report dated 16 December 2016, Fitch Ratings assigned İş Faktoring a long term foreign currency rating and a national rating of BBB-, with a negative outlook.
EFFECTIVE USE OF TECHNOLOGY TO SECURE SUSTAINABLE AND PRODUCTIVE GROWTH IN WORKFLOWS
IN ORDER TO ACHIEVE CONTINUITY IN SMART AND PRIVILEGED SERVICE, INVESTMENTS INTO TECHNOLOGICAL INFRASTRUCTURE ARE CARRIED ON UNINTERRUPTEDLY.
Information Technology
Based on its awareness that technology is the key to ensuring sustainable and productive growth in business processes, İş Leasing uninterruptedly carried on with its investments in this area also in 2016.
Business Intelligence platform launched across the Company is being constantly upgraded to give access to trends in workflows and forward-looking projections, and to facilitate more effective use of data for management decisions.
Credit allocation modeling and decision-making mechanism automation project has been initiated. The aim of the initiative is to let the system handle and quickly respond to applications for allocations particularly below a certain scale. Slated for completion during 2017, the initiative will secure increase in employee productivity and calibration in allocation decisions.
After-Sales Services and Disaster Recovery Center represent two key elements of İş Leasing’s customer-focused approach to service. Offering service with a call center infrastructure and aimed at rendering customer satisfaction continuous, After-Sales Services Unit is a significant service point for customers’ after-sales support requests. Updated with the latest technology, the Disaster Recovery Center is the assurance of 24/7 uninterrupted service delivery to customers under any circumstance.
DURING 2016, THE SOCIAL ACTIVITY CLUB WAS SET UP WHICH WILL FURTHER BOOST EMPLOYEE LOYALTY, ALLOW AFTER-HOURS SOCIALIZATION AMONG EMPLOYEES, AND BRING THEM TOGETHER IN SOCIAL ACTIVITIES.
Human Resources and Training
HR strategy of İş Leasing is to manage its “human resource” in the best manner in line with the Company’s vision, mission and goals, and to form a high value-added team that will make a difference in the sector and maximize the Company’s competitiveness. Accordingly, the HR mission is defined as being the most preferred company by employees in the leasing sector and to render employee satisfaction continuous.
In line with its identified strategies, İş Leasing targets to build its HR practices upon solid foundations and to increase operational efficiency in its work processes. In the light of evolving expectations and business conduct, the Competence Glossary covering behavioral characteristics and skills actively used in all recruitment, promotion, training and performance appraisal processes, has been updated based on the consultancy received from SHL, a business partner specialized in the area of human resources. Furthermore, all HR and performance management processes are being migrated to a new software platform, and will be vested in a self-serve format for all employees during 2017.
For İş Leasing, individual efficiency and productivity make the basis of corporate success. To this end, İş Leasing conducts systematic training activities focused on supporting professional and personal development of its employees, aligned with career plans, and encompassing the culture aspect. Within this context, the Company plans training programs that will secure technical and competence enhancements for all of its employees through Development Academy, which is being formed in the light of business plans, departmental training need analysis and performance outputs.
Employee Efficiency Questionnaire is regularly administered in an effort to identify the Company’s strengths and improvement areas. The results from the questionnaire are used to draw the roadmap towards improvement areas and necessary action plans are implemented.
Set up with the objective of increasing communication between the Company and the employees, allowing employees to voice their opinions and submit improvement proposals in relation to the working environment, corporate climate and any topic of importance to them, the Employee Committee continues to turn a careful ear to the employees.
During 2016, the Social Activity Club was set up which will further boost employee loyalty, allow after-hours socialization among employees, and bring them together in social activities. Created by volunteer employees and backed by the Company, the club organizes shows, events and trips at certain intervals. The club will carry on with its activities in 2017.
